Privacy Policy
This Privacy Policy explains how Robot Group Academy processes personal data in connection with its website and online courses on IT security and digital literacy. It describes the categories of data we collect, the purposes of processing, cookie use, sharing practices, retention, and the rights available under applicable data protection law.
Your Rights
Subject to applicable law, individuals may have rights to access their personal data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction of processing. Where processing is based on consent, that consent may be withdrawn for future processing. Some requests may be limited where we must retain information for legal, security, or contractual reasons.
How to Make a Request
To exercise a privacy right, a request should identify the relevant issue and provide enough information for us to verify the requester and locate the data concerned. We may ask for additional details if needed to protect personal data from unauthorized disclosure. If a request is complex or numerous, we may respond within the extended period allowed by law.
Data Retention
Retention periods depend on the type of data and the reason it was collected. Account, course, and communication records are kept while the relationship remains active and for a reasonable period afterward to manage administration, security, disputes, and legal obligations. Technical and cookie data are retained for shorter periods where possible, unless a longer period is needed for security or compliance. When data is no longer required, we delete it or anonymise it where appropriate.
Policy Changes
The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate means. Users should review this policy periodically to remain informed about current practices.
GDPR Notice
Where the GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests, depending on the context. We apply data minimisation, purpose limitation, and storage limitation principles to the extent required by law.
Because Robot Group Academy is intended for users in Italy and other EEA locations, GDPR rules apply where the processing falls within the scope of the regulation.
GDPR Rights
Where applicable, individuals may request access, rectification, erasure, restriction of processing, data portability, or objection to processing. Consent may be withdrawn at any time for processing based on consent, without affecting prior lawful processing. A complaint may also be raised with the competent supervisory authority, subject to the rules that apply in the relevant case.
Purposes of Processing
We use personal data to provide access to the website and course content, manage registrations and user accounts, communicate about services and support matters, process transactions where applicable, maintain security, prevent misuse, improve performance, and comply with legal obligations. We may also use limited data to understand how the site is used so that we can maintain reliable operation and improve the learning experience.
Service Providers and Partners
We may share personal data with trusted service providers that support website hosting, maintenance, analytics, security, communications, or administrative functions. These parties act on our instructions where they process data on our behalf and are expected to use appropriate safeguards. If a business transfer or reorganisation occurs, relevant data may be shared as part of that transaction subject to applicable legal protections.
Legal Disclosure
We may disclose personal data when necessary to comply with applicable law, lawful requests from public authorities, court orders, or other binding legal obligations. We may also share information where disclosure is needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the website, its users, or others.
Data We Collect
We may process identification details, contact information, account and course records, payment-related information where needed, communications sent to us, technical data such as device and browser information, and usage data about how the website and learning materials are accessed. We do not seek to collect more data than is reasonably necessary for the relevant purpose.
How We Collect Data
We receive personal data directly from users when they create an account, register for courses, complete forms, or communicate with us. We also collect certain data automatically through the website, including log data, cookie data, and other technical information generated by normal use of the service. In limited cases, we may receive information from service providers that support site operation, security, or administration.
Types of Cookies
We may use essential cookies that are necessary for site operation, functional cookies that remember settings, and analytics cookies that help us understand how the website is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect data beyond what is needed for security, performance, and basic service administration.
Cookie Controls
We use standard cookie controls to support user choice. Browser settings may be used to block or delete cookies, and some browsers allow users to limit tracking technologies. If cookies are disabled, parts of the website may not function as intended, especially features that rely on session management or preference storage.